FAQs

Can I pick up my order in stores?  

At the moment, in-store pickup is unavailable.

Can I make a return in stores?  

Yes! Online returns can be dropped off at either of our locations, with the exception of Online Exclusive items.

Will my points be added to my rewards account when I make a purchase?

Yes! 

Can I use a gift card for an online purchase?  

Gift cards purchased in stores can only be used in stores.  However, online gift cards are now available for purchase and can be used for online purchases!

Any other questions? We are happy to help! Please contact us at support@shoponalees.com or message us through Facebook or Instagram.