Can I pick up my order in stores?  

Yes! Online orders are available for pickup, only at the Holland location.  

Can I make a return in stores?  

Yes! Online returns may be dropped off at our Holland location and will be processed within 2 business days.

Will my points be added to my rewards account when I make a purchase?

The current Loyalty program rewards system is not compatible with the website, therefore online purchases will not be added to your rewards account. 

Can I use my rewards towards a purchase? 

Due to system limitations and differences, rewards from the loyalty program can only be used for in-store purchases.

Can I use a gift card for an online purchase?  

Gift cards purchased in stores can only be used in stores.  However, online gift cards are now available for purchase!

Any other questions? We are happy to help! Please contact us at support@shoponalees.com